How do I order?
Simply go to our "Book Now" page where we detail our tours. Select your tour, the time of your tour, and book it!
Are you looking for something special? Are you organising an event? Just email us at Group & Private Tours and we will do our best to arrange something that suits you.
After your booking is made, we will send you an automatic email confirmation. If you have any questions before booking, feel free to contact us via email
*Please note if you are using a special promo code then enter it in the "Voucher Code" section before you select the amount of tickets you would like to purchase*
What is included in the food tour?
All the delicious food and drinks, but if you want more alcohol (and who doesn't?) We offer a upgraded drinks package that gives you 3 drinks, taxes included.
Where is the meeting spot?
IWe'll meet outside Subway Minami-Morimachi Station, Exit 3. Near the entrance of Resona Bank. Our guide will be standing on the Tenjinbashi shopping arcade street entrance to greet you with our Secret Food Tours orange umbrella, so we're easy to spot!
In case you can't find the meeting spot、 you can ask by showing this (地下鉄谷町線 南森町駅 出口3 地上 天神橋商店街) to the local people.
»»CLICK HERE FOR DIRECTIONS««
Where will the tour end?
We end our tour between the Tenjinbashi 6chome Station on both the Subway Tanimachi Line and Sakai Line and the Tenma Station of the JR line. A few steps aways from the Osaka Museum of Housing and Living. However, you can depart at any convenient spot, please advise your guide and you will be pointed in the right direction to explore on your own.
Is your food tour suitable for a vegetarian or someone with other dietary requirements?
You can always tell our guides of any food allergies or special dietary requirements. We will adapt the menu so you can fully enjoy the tour! If you have any doubts or concerns, feel free to email us at [email protected] before booking. Unfortunately, this tour is not gluten free and not suitable for vegans.
I am travelling with my family, is the tour ok for infants/children?
Children are quite welcome and it's free for any child 2 years or under. We can give them non-alcoholic drinks and you are free to enjoy the tour with your entire family of all ages.
I don't drink alcohol. Can I book your tour?
There is one alcoholic drink on this tour, but it can be easily replaced for a non-alcoholic option. Just inform our guide before your tour starts if you have any special request. During the tasting, water is available in most of the food locations.
Is there enough food during your tour?
Think of the tour as a tasting menu. As we travel you get many delicious treats that comprise 9 food/drinks tastings. More than enough so you will not feel hungry after the tour.
Where do I add my discount voucher?
I would like to take your tour but it is already fully booked. Is there a way I can do the tour?
Our tours are often sold out very quickly. If the date requested is not available, please do not hesitate to email us and see if there is anything we can do. We cannot promise, but we will try our best to sort something out for you.
Is there a lot of walking?
To join our food tour, you must wear comfortable shoes. There will be around one hour and half to two hours of walking, but it is not too difficult and is broken up between food stops. The guide walks at the pace of the tour members.
Accessibility
Due to the nature of the arcade and the business of that street, wheelchairs and baby strollers can not be used.
Pregnancy
The tour is suitable for pregnant clients replacement being provided and soft drink available instead alcohol
How many people max are on this tour?
We take 10 people maximum. If there are more than 10 people, please do not hesitate to email us and we will try to see if we can accommodate.
I cannot find a way to print the confirmation. Is it OK if I have it on my phone?
You do not have to print your voucher. A confirmation on your phone will be fine!
If I purchase a voucher as a gift, or am given a voucher how long is it valid for?
All of our vouchers expire one year from the date of purchase.
Can I choose my own meat?
Our guide will take care of everything but in some establishment you will be given the opportunity to pick your prefered flavour
Where does your food come from?
Top quality, fresh and local, prepared on order or made fresh on the day!
What if it rains or I change my plans?
The weather is unpredictable in Osaka especially in early and late summer seasons. Bring an umbrella with you. We will try rerouting so we are not affected as much but please come prepared for the weather, luckily the arcade is covered so only a very small portion of the tour would be affected. In the case that a huge typhoon is approaching and any considerable difficulties and risks are predicted, the tour will be cancelled for your safety. Such cancellation will be notified to you in advance, at least a few hours before the tour. You will receive a full refund in that case. Also, there might be no tours during the period from December 29, to January 6, as most Food Houses will be flooded by locals and very difficult to run the tour so please do get in touch with us to check if the tours are running. We do not issue refunds as per our https://www.secretfoodtours.com/terms-and-conditions/ if this is a case that you change your plan.
Can I pay the tour in cash?
You must book directly on our website. We do not accept cash payments. Our online payment is safe, secured and SSL protected.
Why do we need to pay for booking fee?
The booking fee that you have to pay is up to our ticket provider and we can't change it. All our clients need to pay for it upon booking. The booking fee charged contributes to the cost of the ticketing system to provide an excellent service to our customers.
Foreign Transaction Fees
A few banks have charged their customers an extra fee while booking with us (this isn't the booking fee but another fee added by the bank). We think this is unfair, if this happens let us know by showing us in your bank statement and we will refund as a gesture of good will.
