FAQ - Paris Secret Food Tours

Paris Secret Food Tours

FAQ

How do I order?

That is very easy! Go to our "Book Now" page, where we detail our tours. Select your tour and the time of your tour and book it! Are you looking for something special? Are you organising an event? Just email us at [email protected] and we will do our best to arrange something that suits you. After your booking is made, we will send you an automatic e-mail confirmation. If you have any questions before booking, feel free to contact us via email or phone us at 0033(0)970735298.

*Please note if you are using a special promo code then enter it in the "Voucher Code" section before you select the amount of tickets you would like to purchase*

What is included in the food tour?

All the delicious food and wine/drinks are included. There are no extra charges unless you want to do some personal expenses such as adding a birthday cake or buying extra wine as a present or a souvenir.

What is the difference between the evening tour and the morning tour?

The evening tour does not include the crêpe. Apart from this, it is the same as the morning or afternoon tour, but it includes a few little extras. Plus, you will also get to see Paris by night, which is extremely pretty.

Where is the meeting spot?

Montmartre Food Tour

BE CAREFUL! Our tour in Montmartre Area leaves from 2 different meeting spots depending on the schedule: read the following info carefuly and email us in case you have any doubt!

From Monday to Friday all our tours leave from Anvers Metro station on line 2 (except for the evening tour)

! EXCEPTION !
All the tours at 6 PM leave from Abbesses metro station , on line 12
+
All the tours on Saturday and Sunday leave from Abbesses metro station, on line 12
The guide will have an orange umbrella and there is only one metro exit so it's easy to spot.
»»CLICK HERE FOR DIRECTIONS««

Le Marais Food Tour

Outside Metro station called "Temple" on line 3

»»CLICK HERE FOR DIRECTIONS««

LATIN QUARTER FOOD TOUR

Outside Metro station called "Luxembourg" on RER B. There are many metro exits but your guide will meet you right in front of "Jardins du Luxembourg" 's entrance called "Porte Saint Michel"

»»CLICK HERE FOR DIRECTIONS««

CHOCOLATE AND PASTRY TOUR

Our Chocolate and Pastry food tour leaves from OUTSIDE Metro station called "Anvers" Metro on line 2.

»»CLICK HERE FOR DIRECTIONS««

SAINT GERMAIN FOOD TOUR

Outside Metro station called "Mabillon" on line 10

»»CLICK HERE FOR DIRECTIONS««

The guide will have an orange umbrella and there is only one metro exit so it's easy to spot.
Please call +33970735298 if you need further assistance.

Where the Montmarte & Le Marais tours will end?

Close to the Moulin Rouge area.

Where the Saint Germain tour will end?

The Saint Germain tour end "rue du cherche midi".

Where the Latin Quarter tour will end?

Intersection of rue de Vaugirard and rue de Médicis in the 6 district.

Where the Chocolate and Pastry tour will end?

Between Blanche line 2 and Abbesses line 12.

Is your food tour suitable for a vegetarian or someone with other dietary requirements?

You can always tell our guide of any food allergies or special dietary requirements. We will adapt the menu so you can fully enjoy the tour! If you have any doubts or concerns, feel free to email us at [email protected] before booking. We have had many vegetarians doing the tour with us and they all enjoyed it thoroughly. Please take note that this tour is NOT adapted for Vegans.

I am travelling with my family, is the tour ok for infants/children?

Children are more than welcome to our tour and it's free for any child 2 years or under! We have had many families attend from all over the world and everyone enjoyed the tour.

I don't drink wine. Can I book your tour?

This is not a problem. Just inform our guide before the tour starts. During the tasting you can select another beverage you like!

Is there enough food during your tour?

We give enough food to all our customers. Trust us: you will not need to go to the restaurant after the food tour!

Where do I add my discount voucher?

Paris voucher

I would like to take your tour but it is already fully booked. Is there a way I can do the tour?

Our tours are often sold out very quickly. If the date you requested is not available, please do not hesitate to email us and we can see if there is anything we can do. We cannot promise but we will try our best to sort something for you.

Is there a lot of walking?

To join our food tour, you must wear comfortable shoes. There will be around 1 hour walking but it is not too difficult. If you walk slowly, then our guide will walk slowly as well.

How many people max are on this tour?

Montmartre : 12 people maximum
Le Marais : 10 people maximum
Saint Germain: 8 people maximum
Latin quarter : 8 people maximum
If you are more than 10 people, please do not hesitate to email us and we will try to see if we can accommodate.

I cannot find a way to print the confirmation. Is it OK if I have it on my phone?

You do not have to print your voucher. A confirmation on your phone will be fine!

If I purchase a voucher as a gift, or am given a voucher how long is it valid for?

All of our vouchers expire one year from the date of purchase.

Can I choose my own cheese and meat?

Our guide will take care of everything. Should you wish to try something special, please inform our guide and he will do his best to make you happy.

Where does your food come from?

We work with small shops in the Abbesses area. The food and drink we buy is top-quality, fresh and local!

What if it rains or I change my plans?

Unfortunately, the weather is unpredictable in Paris. We do not issue refunds as per our terms and conditions. We also inform you that we never cancel a booking even if we have only 2 people! However we do reserve the right to cancel the tour if we feel the weather is extreme, and we cannot run the tour due to this for more info see our Terms and Conditions: https://www.secretfoodtours.com/terms-and-conditions/

Can I pay the tour in cash?

You must book directly on our website. We do not accept cash payments. Our online payment is safe, secured and SSL protected.

Why do we need to pay for booking fee?

The booking fee that you have to pay is up to our ticket provider and we can't change it. All our clients need to pay for it upon booking. The booking fee charged contributes to the cost of the ticketing system to provide an excellent service to our customers.

Foreign Transaction Fees

A few banks have charged their customer an extra fee while booking with us (this isn't the booking fee but another fee added by the bank). We think this is unfair, if this happens let us know by showing us in your bank statement and we will refund this fee as a gesture of good will.