FAQ - New York Secret Pizza Tours

Secret Pizza Tours


How do I order?

Simply go to our "Book Now" page where we detail our tours. Select your tour, the time of your tour, and book it!

Are you looking for something special? Are you organizing an event? Just email us at Group & Private Tours and we will do our best to arrange something that suits you.

After your booking is made, we will send you an automatic e-mail confirmation. If you have any questions before booking, feel free to contact us via email or phone us at +1 (929) 529-6388

*Please note if you are using a special promo code then enter it in the "Voucher Code" section before you select the amount of tickets you would like to purchase*

What is included in the food tour?

All the food tastings and a soft drink, but if you want alcohol, we offer an alcohol upgraded drinks package that gives you a glass of red wine, a local lager, and a Lebanese beer, tax and tip included.

Where is the meeting spot?

In front of St. Mark's Church-in-the-Bowery
131 East 10th Street (@ 2nd Avenue) New York, NY 10003

Take the exit in the middle of the platform at the Astor Place #6 train subway station. Head north on 4th Avenue toward Wanamaker Place. Turn right onto East 9th Street. After you cross 3rd Avenue, make a slight right onto Stuyvesant Street. Walk one block north east to East 10th Street. You will see benches, trees, and an old stone church with a clock tower. You have arrived!


Your guide will be waiting for you at the benches in front of the church, holding an orange umbrella.

Where the tour will end?

1st Avenue and East 11th Street, nearest the 1st Avenue L train subway station.

Is your food tour suitable for a vegetarian or someone with other dietary requirements?

We have had many vegetarian guests join our tours, and they have all thoroughly enjoyed their time with us. However, please take note that this tour is NOT adapted to the vegan or gluten-free diet. If you have any questions or concerns, feel free to email us at [email protected] before booking. In addition, please inform your guide of any food allergies or special dietary requirements. We want every guest to truly enjoy the tour!

I am travelling with my family, is the tour ok for infants/children?

Children are more than welcome to join our tour, and it's free for any child 2 years or under! We have had many families attend our tours from all over the world, and it has been an enjoyable experience for everyone!

I don't drink alcohol. Can I book your tour?

No problem! Just inform our guide before the tour starts.

Is there enough food during your tour?

You will leave our tour with a full stomach, a full mind, and a full heart. We advise that you DO NOT eat a large meal before this tour. Come hungry and wear stretchy pants!

Where do I add my discount voucher?

New York Voucher

I would like to take your tour but it is already fully booked. Is there a way I can do the tour?

Our tours often sell out very quickly. If the date you've requested is not available, please email us, and we will do our best to accommodate you.

Is there a lot of walking?

We strongly advise wearing comfortable walking shoes. Our tour runs a little over 3 hours. Although we have several seated food stops, we cover a good deal of ground around the East Village as well. Our pace is moderate, but if you need a slower pace let us know.

I cannot find a way to print the confirmation. Is it OK if I have it on my phone?

You do not have to print your voucher. A confirmation on your phone will be fine!

If I purchase a voucher as a gift, or am given a voucher how long is it valid for?

All of our vouchers expire one year from the date of purchase.

How many people max are on this tour?

Our tour is designed for 10 people maximum. If you have a group of more than 10 people, please email us and we will do our best to accommodate your group.


Your guide will take care of everything. However, if you have a food allergy or special request, please let your guide know. Substitutions may be made based on special dietary needs.

What if it rains or I change my plans?

Unfortunately, the weather is unpredictable here in New York. We do not issue refunds as per our terms and conditions. We also never cancel a booking as long as we have two guests or more on that day's tour! However, we do reserve the right to cancel the tour if we feel the weather is extreme. For more info, see our Terms and Conditions: https://www.secretfoodtours.com/terms-and-conditions/

Can I pay the tour in cash?

You must book directly on our website. We do not accept cash payments. Our online payment is safe, secured and SSL protected.

Why do we need to pay for booking fee?

The booking fee that you have to pay is up to our ticket provider and we can't change it. All our clients need to pay for it upon booking. The booking fee charged contributes to the cost of the ticketing system to provide an excellent service to our customers.

Foreign Transaction Fees

A few banks have charged their customer an extra fee while booking with us (this isn't the booking fee but another fee added by the bank). We think this is unfair, if this happens let us know by showing us in your bank statement and we will refund this fee as a gesture of good will.