How do I order?
That is very easy! Go to our "Book Now" page, where we detail our tours. Select your tour and the time of your tour and book it! Are you looking for something special or are you organizing an event? Just email us at [email protected] and we will do our best to arrange something that suits you. After your booking is made, we will send you an automatic email confirmation. If you have any questions before booking, feel free to contact us via email or phone us at +52 554 170 3797.
*Please note if you are using a special promo code then enter it in the "Voucher Code" section before you select the amount of tickets you would like to purchase*
What is included in the food tour?
All the delicious food and drinks, but if you want more alcohol (and who doesn't?) We offer a upgraded drinks package that gives you 3 drinks, tax and tip included.
Where is the meeting spot?
Restaurante "El Manjar". Address: Esq Valladolid, Tabasco 316. Your guide will be waiting for you in front of the restaurant, with an orange umbrella and a big smile!»»CLICK HERE FOR DIRECTIONS««
Where the tour will end?
The tour finishes at "Plaza Rio de Janeiro" on Roma Norte, located at the intersection of Durango and Orizaba, five blocks away from Insurgentes Street or Durango metrobus station.
Is your food tour suitable for a vegetarian or someone with other dietary requirements?
Due to the nature of creating a well balanced and thoughtful gastronomy experience, many of our tours are unable to accommodate certain dietary restrictions. Please contact us prior to booking your tour to see if we are able to accommodate your dietary needs.
I am traveling with my family, is the tour ok for infants/children?
Children are more than welcome on our tour. There is a discounted rate for children and teens, and it's free for any child under two years old.
I don't drink alcohol. Can I book your tour?
No problem, just inform your guide before the tour starts. During the tasting your guide will provide alcohol free options.
Is there enough food during your tour?
We give enough food to all our customers. Trust us: you will not need to go to the restaurant after the food tour!
Can I get a discount?
If you are a group of 10 people, then you can email us. We will be more than happy to give you a discount.
Where do I add my discount voucher?
I would like to take your tour but it is already fully booked. Is there a way I can do the tour?
Our tours often sell out. If the date you requested is not available, please do not hesitate to email us and let us try to accommodate your request.
Is there a lot of walking?
All our tours are walking tours, we request you wear comfortable shoes. Due to the nature of providing a complete experience, we do stop at regular intervals, however the walking is not too difficult. Our guides try to keep the pace of the slowest member of each group.
I cannot find a way to print the confirmation. Is it OK if I have it on my phone?
You do not have to print your voucher. A confirmation on your phone will be fine!
If I purchase a voucher as a gift, or am given a voucher how long is it valid for?
All of our vouchers expire one year from the date of purchase.
How many people max are on this tour?
We take 10 people maximum. If you are more than 10 people, please do not hesitate to email us and we will try to see if we can accommodate.
What if it rains or I change my plans?
Unfortunately, the weather is unpredictable. We do not issue refunds as per our terms and conditions. We also inform you that we go through with the tour with 2 people minimum! Please read our Terms and Conditions: https://www.secretfoodtours.com/terms-and-conditions/
Can I pay the tour in cash?
You must book directly on our website. We do not accept cash payments. Our online payment is safe, secured and SSL protected.
Why do we need to pay for booking fee?
The booking fee that you have to pay is up to our ticket provider and we can't change it. All our clients need to pay for it upon booking. The booking fee charged contributes to the cost of the ticketing system to provide an excellent service to our customers.
Foreign Transaction Fees
A few banks have charged their customer an extra fee while booking with us (this isn't the booking fee but another fee added by the bank). We think this is unfair, if this happens let us know by showing us in your bank statement and we will refund this fee as a gesture of good will.