FAQ - Dublin Secret Food Tours

Secret Food Tours

FAQ

How do I order?

That is very easy! Go to our "Book Now" page, where we detail our tours. Select your tour and the time of your tour and book it! Are you looking for something special? Are you organising an event? Just email us at [email protected] and we will do our best to arrange something that suits you. After your booking is made, we will send you an automatic e-mail confirmation. If you have any questions before booking, feel free to contact us via email or phone us at +353 15137181

*Please note if you are using a special promo code then enter it in the "Voucher Code" section before you select the amount of tickets you would like to purchase*

What is included in the food tour?

All the delicious food and drinks are included. There are no extra charges unless you want to do some personal expenses such as adding a birthday cake or buying extra wine as a present or a souvenir.

Do you run an evening tour ?

At the present time, the morning tour is the only tour available in Dublin. Check back soon as we may add a Dublin evening tour.

Where is the meeting spot?

On the day of your booking please meet at The Campanile (bell tower) of Trinity College Dublin, The guide will be at the tower and has an orange umbrella so it is easy to spot!. »»CLICK HERE FOR DIRECTIONS««

Bell Tower

Where the tour will end?

Dublin Food Tour ends in Temple Bar.

Is your food tour suitable for a vegetarian or someone with other dietary requirements?

You can always tell our guide of any food allergies or special dietary requirements. We have had many vegetarians doing the tour with us and they all enjoyed it thoroughly. We will adapt the menu so you can fully enjoy the tour!

Unfortunately we can not accommodate gluten and lactose free diet, some of the traditional shops we go to use gluten or lactose in all their food.

If you have any doubts or concerns, feel free to email us at [email protected] before booking.

I am travelling with my family, is the tour ok for infants/children?

Children are more than welcome to our tour! We have had many families attend from all over the world and everyone enjoyed the tour. Unfortunately the tour is not suitable for babies and very young children.

I don't drink alcohol. Can I book your tour?

This is not a problem. Just inform our guide before the tour starts.

Is there enough food during your tour?

We give enough food to all our customers. Trust us: you will not need to go to the restaurant after the food tour!

Can I get a discount?

If you are a group of more than 10 people, then you can email us. We will be more than happy to give you a discount.

Where do I add my discount voucher?

Dublin Voucher

I would like to take your tour but it is already fully booked. Is there a way I can do the tour?

Our tours are often sold out very quickly. If the date you requested is not available, please do not hesitate to email us and we can see if there is anything we can do. We cannot promise but we will try our best to sort something for you.

Is there a lot of walking?

To join our food tour, you must wear comfortable shoes. There will be around 1 hour walking but it is not too difficult. If you walk slowly, then our guide will walk slowly as well.

I cannot find a way to print the confirmation. Is it OK if I have it on my phone?

You do not have to print your voucher. A confirmation on your phone will be fine!

How many people max are on this tour?

We take 10 people maximum. If you are more than 10 people, please do not hesitate to email us and we will try to see if we can accommodate a private tour for you.

Can I choose my own cheese?

Our guide will take care of everything. Should you wish to try something special, please inform our guide and they will do his best to make you happy.

Where does your food come from?

We work with local pubs and suppliers in the Creative Quarter. The food and drink we buy is top-quality, fresh and local!

What if it rains or I change my plans?

Unfortunately, the weather is unpredictable in Dublin. We do not issue refunds as per our terms and conditions. We also inform you that we never cancel a booking even if we have only 2 people! https://www.secretfoodtours.com/terms-and-conditions/

Can I pay the tour in cash?

You must book directly on our website. We do not accept cash payments. Our online payment is safe, secured and SSL protected.

Why do we need to pay for booking fee?

The booking fee that you have to pay is up to our ticket provider and we can't change it. All our clients need to pay for it upon booking. The booking fee charged contributes to the cost of the ticketing system to provide an excellent service to our customers.

Foreign Transaction Fees

A few banks have charged their customer an extra fee while booking with us (this isn't the booking fee but another fee added by the bank). We think this is unfair, if this happens let us know by showing us in your bank statement and we will refund this fee as a gesture of good will.