How do I order?
That is very easy! Go to our "Book Now" page, where we detail our tours. Select your tour and the time of your tour and book it! Are you looking for something special? Are you organising an event? Just email us at Group & Private Tours and we will do our best to arrange something that suits you. After your booking is made, we will send you an automatic e-mail confirmation. If you have any questions before booking, feel free to contact us via email.
*Please note if you are using a special promo code then enter it in the "Voucher Code" section before you select the amount of tickets you would like to purchase*
What is included in the food tour?
All the delicious food and drinks, but if you want more alcohol (and who doesn't?) We offer a upgraded drinks package that gives you 2 drinks, tax and tip included.
Where is the meeting spot?
The meeting spot is outside the US Customs House, 200 East Bay Street, we'll be waiting with an orange umbrella and a big smile!»»CLICK HERE FOR DIRECTIONS««
Where the tour will end?
Charleston tour will end in on Market Street, one block over from where we began the tour or on King Street, near Marion Square.
Is your food tour suitable for a vegetarian or someone with other dietary requirements?
Yes, this tour can be modified for vegetarians. Please let your guide know at the start of the tour any dietary restrictions you may have. This tour is not recommended for anyone with gluten or dairy allergies.
I am travelling with my family, is the tour ok for infants/children?
Children are more than welcome to our tour and it's free for any child 2 years or under! We have had many families attend from all over the world and everyone enjoyed the tour.
I don't drink beer. Can I book your tour?
This is not a problem. Just inform our guide before the tour starts.
Is there enough food during your tour?
We give enough food to all our customers. Trust us: you will not need to go to the restaurant after the food tour!
Where do I add my discount voucher?
I would like to take your tour but it is already fully booked. Is there a way I can do the tour?
Our tours are often sold out very quickly. If the date you requested is not available, please do not hesitate to email us and we can see if there is anything we can do. We cannot promise but we will try our best to sort something for you.
Is there a lot of walking?
To join our food tour, you must wear comfortable shoes. There will be around 1 hour walking but it's not too difficult and there are no hills or stairs. If you walk slowly, then our guide will walk slowly as well.
I cannot find a way to print the confirmation. Is it OK if I have it on my phone?
You do not have to print your voucher. A confirmation on your phone will be fine!
If I purchase a voucher as a gift, or am given a voucher how long is it valid for?
All of our vouchers expire one year from the date of purchase.
How many people max are on this tour?
We take 10 people maximum. If you are more than 10 people, please do not hesitate to email us and we will try to see if we can accommodate.
WHERE DOES YOUR FOOD COME FROM?
We work with small shops in the Charleston area. The food and beer we buy is top-quality, fresh and local!
What if it rains or I change my plans?
Unfortunately, the weather is unpredictable in Charleston. Bring an umbrella, as we will eat inside but be walking from stop to stop. We do not issue refunds as per our terms and conditions. We also inform you that we never cancel a booking even if we have only 2 people! However we do reserve the right to cancel the tour if we feel the weather is extreme, and we cannot run the tour due to this for more info see our Terms and Conditions: https://www.secretfoodtours.com/terms-and-conditions/
Can I pay the tour in cash?
You must book directly on our website. We do not accept cash payments. Our online payment is safe, secured and SSL protected.
Why do we need to pay for booking fee?
The booking fee that you have to pay is up to our ticket provider and we can't change it. All our clients need to pay for it upon booking. The booking fee charged contributes to the cost of the ticketing system to provide an excellent service to our customers.
Foreign Transaction Fees
A few banks have charged their customer an extra fee while booking with us (this isn't the booking fee but another fee added by the bank). We think this is unfair, if this happens let us know by showing us in your bank statement and we will refund this fee as a gesture of good will.