Our tours are often sold out very quickly. If the date you requested is not available, please do not hesitate to email us and we can see if there is anything we can do. We cannot promise but we will try our best to sort something out for you.

To join our Secret Food Tour, you must wear comfortable shoes. There will be approximately one hour of walking, but it's not too difficult and there are no hills or stairs. If you walk slowly, then our guide will walk slowly as well.

We take 10 people maximum. If your group has more than 10 people, please do not hesitate to e-mail us and will try to see if we can accommodate you.

You do not have to print your voucher. A confirmation on your phone will be fine!

All of our vouchers expire one year from the date of purchase.

Unfortunately, the weather is unpredictable in Budapest. We do not issue refunds as per our terms and conditions. We also inform you that we never cancel a booking even if we have only 2 people! However we do reserve the right to cancel the tour if we feel the weather is extreme, and we cannot run the tour due to this for more info see our Terms and Conditions: https://www.secretfoodtours.com/terms-and-conditions/

You must book directly on our website. We do not accept cash payments. Our online payment is safe, secured and SSL protected.

The booking fee that you have to pay is up to our ticket provider and we can't change it. All our clients need to pay for it upon booking. The booking fee charged contributes to the cost of the ticketing system to provide an excellent service to our customers.

A few banks have charged their customer an extra fee while booking with us (this isn't the booking fee but another fee added by the bank). We think this is unfair, if this happens let us know by showing us in your bank statement and we will refund this fee as a gesture of good will.